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Simple steps to shopping at POTABELLA:

 

Step 1

Click on your chosen item to view it's details. To view the item in different colours or sizes (if applicable), click on your desired colour or size in the product description on the right hand side.

 

 

Step 2

CONTINUE SHOPPING/ GO TO SHOPPING CART:

 

Enter the quantity you wish to purchase, and click on the button 'ADD TO TOTE’. You will be prompted to 'CONTINUE' or go to 'CART'. If you choose 'CONTINUE', you will remain at the page where you stopped browsing. If you choose 'CART', it will lead you to your Shopping Cart, where you can choose to continue browsing, or make payment for your chosen item(s). Repeat steps (1) and (2) if you wish to add more items to your shopping bag.

 

 

Step 3

 LOGIN TO YOUR ACCOUNT/ CREATE YOUR ACCOUNT:

 

Once you are done shopping, you will be brought to your Shopping Cart which shows a summary of your order. Click on 'CHECKOUT', you will be prompted to 'LOGIN TO YOUR ACCOUNT' or 'CREATE YOUR ACCOUNT' before you can proceed to the next step.

 

If it's your first time shopping with us, simply fill in your particulars and an account will be immediately created for you! Being a member allows you to track current and past orders, store different shipping addresses, receive purchase order & payment confirmation, delivery notification emails and news about our boutique and collections.

 

If you have already logged in, proceed by clicking on 'CHECKOUT'.


 

Step 4

SUMMARY:

 

Over here, your Order, Billing Information and Shipping Information will be reflected. Click on 'NEXT' for SHIPPING method.

 

 We might put up promotional discounts occasionally. You may enter discount code at this page.


 

Step 5

SHIPPING:

 

Confirm your mailing address and shipping method (Normal/Registered/International).

You may view shipping rates here.

 

 

Step 6

PAYMENT:

 

Choose your payment mode (PayPal/ Internet Banking/ATM transfer).

 

 

We accept POSB/DBS/OCBC bank transfers as well as Paypal. You do not need a PayPal account to make payment, all Visa & Mastercard are accepted at the check-out page.

Please note that a fee of 5% of the total cost is chargeable by Paypal for all transactions.

We strictly do not accept concealed cash, money order or cheques.

 

If you opt for Internet Banking/ ATM Fund Transfer (Domestic Buyers Only)


Please email the transaction details as seen below to This e-mail address is being protected from spambots. You need JavaScript enabled to view it once you have made payment (within 24 hours):


I-Banking Nick:

I-Banking/ ATM Transaction Reference:

Amount Transferred:

Date of Transaction:

Time of Transaction:


Whether you have made payment or not, please click 'NEXT', it will bring you to the 'COMPLETE' payment page which reflects your mailing address and type of postage you have opt for.

You may fill in your request (if any) in the box.


Lastly, click 'CONFIRM' to complete the order process, which will bring you to 'THANK YOU for Shopping at www.mypotabella.com!' page. 

A purchase order email will be sent to you once you have completed.


Payment must be transferred within 24 hours to:

POSB SAVINGS 198-57526-7

OCBC SAVINGS 532-4-018935



For PayPal Users (Domestic & International Buyers)


Once you have chosen 'PAYPAL' Option, click 'NEXT' then ' CONFIRM ORDER' on the following page, you will be directed to PayPal. 

We will send you a purchase order email once you click on 'CONFIRM ORDER'. Once you have completed the payment, PayPal will send you an payment confirmation email.


If you have further questions, please email to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Step 7

You will receive our confirmation email once your payment has been verified and another notification email when your item(s) have been shipped out.